Overview

Shopify is a complete ecommerce solution that allows you to set up an online store to sell your goods. It lets you organize your products, customize your storefront, accept credit card payments, track and respond to orders

Install DCL Fulfillment app

The DCL Fulfillment app can be found in the Shopify AppStore. From you Shopify administration size, click on "Apps" located in the sidebar. Then click on Visit the App Store. You will be directed to the app store. Simply type in "DCL Fulfillment" into the search bar, and DCL Fulfillment should be the first to pop up.

DCL Fulfillment app

DCL Fulfillment is free, so all you have to do is click on "Get". You will be directed to an installation page. Click "Install DCL Fulfilment" and accept the terms. DCL Fulfilment will now appear in your "Installed Apps" section.

For your convenience, click on the link DCL Fulfillment which will take you directly to the Shopify AppStore!

Access to DCL Fulfillment app settings

In order to access to the DCL Fulfillment application settings, you need to click on the app icon that appers in your "Installed Apps" section.
App access

The Store Preferences page will load
Store Preferences

General settings

  • Enable DCL API

    Enable DCL background processes to acknowledge and fulfill orders, and update stock quantity.
  • Acknowledge Only

    DCL will only acknowledge orders but not fulfill unless requested.
  • Collect Prices

    DCL will collect all the prices for the order and print on the packing list if needed.
  • Fulfillment Notification

    Shopify will email ship notification to customers upon DCL fulfillment.
  • Process 'Dcl Fulfillment' lines only

    DCL will only import orders that have products with "Fulfillment Service" property set to "Dcl Fulfillment": in if the same orders there are products with different fulfillment services, these lines will not be imported.
    Process Dcl Lines
    It the option is unchecked, DCL will import orders with products that have "Fulfillment Service" set as "Manual" or "Dcl Fulfillment".
  • Import Risk-Free Orders Only

    DCL will only import "risk-free" orders or orders tagged with "NO-RISK". Once a "risk" order has been checked, add the tag NO-RISK (with hyphen) to allow DCL to import that order.
  • Carrier Mapped Only

    DCL will import orders with mapped shipping methods only.
  • Fulfill Modified Orders

    Without this selection chosen, DCL does not send shipment confirmation back to Shopify once the order has been modified after importing into eFactory. This option will allow the order to be marked as "fulfilled" in Shopify once it has been shipped, independent of a change or no change to the line item detail.
  • Order Process Status

    DCL will process orders with selected status.
  • Import Days

    DCL will import orders only on these selected days.
  • Import Time (PST)

    DCL will import orders only in this range of time. Make sure the time range is at least 20 minute wide.
  • Order Age

    Time allowed for customer changes before order is transferred to DCL.
  • Notification Email

    DCL will send an email to this address if it encounters any exceptions.

NOTE: Adding the tag DCL-HOLD to an order will prevent DCL to import that order.

Mapping shipping methods

Shipping methods defined and enabled in Shopify need to be mapped to the DCL shipping methods. Select the tab "Shipping methods" to review and define additional mappings.

You can find the Shopify shipping methods names under "Settings / Shipping" in your Shopify administration site.


setup_carriers.png

Log Messages

On this section we will report any error that prevents orders for getting imported or if we encounter any issue when we return the fulfillment info. If "Notification Email" has been setup, there errors will be also emailed.

Log_messages.png

Link Shopify stores to DCL accounts

If you have just installed the app, the main page of the app will show a form where you can put the DCL eFactory credentials to link to. Once the credentials are confirmed, you will be directed to the "Store Preferences".
Link Store

Changes on admin interface

The apps enhances the Shopify admin interface showing additional information to keep track your orders and inventory status. You can access your DCL order report by clicking on the ellipsis (top right corner) and going to "DCL Order Report".

Order Menu

Your DCL order report will show you the status of your orders at DCL.

DCL Order Report

You can also access your DCL product report by following the same steps when on the "Products" page (note that "DCL Product Report" will have replaced "DCL Order Report"). Your DCL product report makes it easy for you to view all of your products; you will be able to find if we are keeping track of your inventory and easily find out if your product have been set up correctly. "Fulfill by DCL" column will show products that you have specifically set as needed to be fulfilled by DCL. "Inventory by DCL" column will show products which intentory quantity is handled by DCL.

DCl Product Report